Give some feedback about your experiences, questions, or suggestions you have for us

Masbia values any questions, comments, or suggestions you have about your experiences (or future ones) so that we can improve our organization. We want to perform the best we can so that we can continue to feed the hungry. There is always room for improvement and we want to give the best experience as possible for volunteers, those receiving a meal, and for donators.

Showing 22 reactions

Lefki Lolis commented 2023-01-03 06:59:11 -0500

Hello,

Happy New Year. I have been trying to make a reservation at Masbia queens 2.5 weeks. I have attempted through the app and also by texting at the provided number. It is not allowing me to make a reservation. Please advice,

Thank You,

Le
Heather Chait commented 2022-12-05 07:30:06 -0500

I made a donation last week and asked for an email to be sent to sofiya ariyeva. Pls confirm that she was notified of our gift.

Heather Chait

646 932 4744

[email protected]
Heather Chait commented 2022-11-30 19:19:13 -0500

Hi, I just made a donation of $54 in memory of Sofiya Ariyeva’s grandfather who passed away this week. I asked for Sofiya to be notified. Her email is [email protected] and I’d like her to know that the gift is from Ellen, Libby and Heather.

Kindly confirm that you will notify Sofiya about our donation.

Thank you,

Heather

[email protected]
K A commented 2022-11-04 11:11:10 -0400

While many workers at Masbia are nice and helpful, others are plain nasty. We are struggling to make ends meet and turn to Masbia as humbled humans. Being treated in a nasty manner is not something we deserve.
segundo aleaga followed this page 2022-10-15 14:48:25 -0400
segundo aleaga commented 2022-10-15 14:44:26 -0400

I would like to know why they stopped sending me massages about my food pickup.I didn’t receivied from sept.7/2022
Rosa Caamano followed this page 2022-10-11 15:53:11 -0400
Rosa Caamano commented 2022-10-11 15:52:25 -0400

Food
Mohammad Khan commented 2022-08-23 11:45:16 -0400

I am waiting for the answer if my my pantry change from brough park to flatbush ave.

Thanks,
Mohammad Khan commented 2022-08-23 10:47:47 -0400

I was getting my pantry from flatbush masbia but some how they change it to Borough Park massbia which is far away and I have to take 2 buses and it takes lot of time. Is it possible they can change back to Flatbush Masbbia. Thanks
Name Withheld Name Withheld commented 2022-07-04 11:44:15 -0400
Oksana Krupa commented 2022-06-03 15:48:20 -0400
Catherine Spielberger commented 2022-05-24 18:56:17 -0400

What train and bus is closest. I would like to visit from Forrest Hills Train stop from Jackson Heights. Do you know of any other food sources, kosher that I would be eligible for?

I will be age 60 years August, considered disabled due to psychiatric meds and are Converting to Orthodoxy, not working receiving SSD. I eat mostly salads and soup, low Sodium, low Protein and low CHO.

Presently I stay at the Baxter Shelter in Jackson Heights, across from Elmhurst Hospital.

Thank you kindly, Cat
chana greenwald commented 2022-04-06 10:31:50 -0400

im disabled and i cant come and pick up a package can someone deliver it ?
Rachel Kogan commented 2022-04-06 00:05:06 -0400

THE FOREST HILLS LOCATION IS MAFIA, BECAUSE WHO WORKS THERE SELLS PRODUCTS TO STORES AND RESTAURANTS. IN ADDITIONS THEIR RELATIVES COMES AND GET ALL OF THE PRODUCTS IN BOXES QUANTITY, AND WHEN REGULAR PERSON COME THEY ALWAYS SAY FINISHED. WHY RELIGIOUS ORGANIZATION AND DOES NOT DO ANYTHING TO STOP ALL OF THAT. SHAME AND SAD.
gail menendez commented 2022-04-05 00:43:15 -0400

I keep sending you my feedback but no response from you. I want to know why they stopped sending me messages about my food pickup. I happened to be in the area last week and I saw people on line. Why are they getting messages and not me.?
gail menendez commented 2022-04-05 00:40:24 -0400

I sent you a message last Monday and I still have not received an answer, I get lots of messages regarding donating, but not messages regarding my food pickup. Why did they stop sending me food pickup messages? Kindly answer please.
Barbara Batini commented 2022-03-27 12:48:02 -0400

i can never get an appointment. i receive a text from you set up then i text back immediately and am told schedule is full. how can that be ?? also after the last snow storm my cousin was 5 mins. late because no parking and some nasty young man refused to give her food.
xx anonymous commented 2022-03-23 16:11:02 -0400

6812 Yellowstone Blvd Are you leaving bags of food in the outer lobby of our building?

There is no name or apt # on the bags, and sometimes they sit for more than a day which makes the contents too dangerous to consume.

I live in the bldg, and I brought the two bags to the inside lobby at 2pm today – there were still there at 4 -

If the food is intended for someone infirm or elderly, the unrefrigerated food may be harmful, especially if the food was left long before 2pm

PLEASE LABEL THE BAGS, PLEASE RING THE BUZZER OF THE INTENDED RECIPIENT; if there is no intended recipient, please don’t leave the food or put a note that anyone is welcome to it. Please don’t let the food go to waste.

If your organization is not leaving the food, who do you think may be responsible for doing so – I’ll reach out to them with the same request.

Thank you
Sham Imran followed this page 2022-03-21 12:15:54 -0400
Carlos Cruz commented 2022-03-13 15:33:57 -0400

How to get reservations for pantry items?
Carlos Cruz commented 2022-03-13 15:33:09 -0400