Give some feedback about your experiences, questions, or suggestions you have for us

Masbia values any questions, comments, or suggestions you have about your experiences (or future ones) so that we can improve our organization. We want to perform the best we can so that we can continue to feed the hungry. There is always room for improvement and we want to give the best experience as possible for volunteers, those receiving a meal, and for donators.  


Showing 9 reactions

  • chana greenwald
    commented 2022-04-06 10:31:50 -0400
    im disabled and i cant come and pick up a package can someone deliver it ?
  • Rachel Kogan
    commented 2022-04-06 00:05:06 -0400
    THE FOREST HILLS LOCATION IS MAFIA, BECAUSE WHO WORKS THERE SELLS PRODUCTS TO STORES AND RESTAURANTS. IN ADDITIONS THEIR RELATIVES COMES AND GET ALL OF THE PRODUCTS IN BOXES QUANTITY, AND WHEN REGULAR PERSON COME THEY ALWAYS SAY FINISHED. WHY RELIGIOUS ORGANIZATION AND DOES NOT DO ANYTHING TO STOP ALL OF THAT. SHAME AND SAD.
  • gail menendez
    commented 2022-04-05 00:43:15 -0400
    I keep sending you my feedback but no response from you. I want to know why they stopped sending me messages about my food pickup. I happened to be in the area last week and I saw people on line. Why are they getting messages and not me.?
  • gail menendez
    commented 2022-04-05 00:40:24 -0400
    I sent you a message last Monday and I still have not received an answer, I get lots of messages regarding donating, but not messages regarding my food pickup. Why did they stop sending me food pickup messages? Kindly answer please.
  • Barbara Batini
    commented 2022-03-27 12:48:02 -0400
    i can never get an appointment. i receive a text from you set up then i text back immediately and am told schedule is full. how can that be ?? also after the last snow storm my cousin was 5 mins. late because no parking and some nasty young man refused to give her food.
  • xx anonymous
    commented 2022-03-23 16:11:02 -0400
    6812 Yellowstone Blvd Are you leaving bags of food in the outer lobby of our building?

    There is no name or apt # on the bags, and sometimes they sit for more than a day which makes the contents too dangerous to consume.

    I live in the bldg, and I brought the two bags to the inside lobby at 2pm today – there were still there at 4 -

    If the food is intended for someone infirm or elderly, the unrefrigerated food may be harmful, especially if the food was left long before 2pm


    PLEASE LABEL THE BAGS, PLEASE RING THE BUZZER OF THE INTENDED RECIPIENT; if there is no intended recipient, please don’t leave the food or put a note that anyone is welcome to it. Please don’t let the food go to waste.


    If your organization is not leaving the food, who do you think may be responsible for doing so – I’ll reach out to them with the same request.


    Thank you
  • Sham Imran
    followed this page 2022-03-21 12:15:54 -0400
  • Carlos Cruz
    commented 2022-03-13 15:33:57 -0400
    How to get reservations for pantry items?
  • Carlos Cruz
    commented 2022-03-13 15:33:09 -0400