Masbia values any questions, comments, or suggestions you have about your experiences (or future ones) so that we can improve our organization. We want to perform the best we can so that we can continue to feed the hungry. There is always room for improvement and we want to give the best experience as possible for volunteers, those receiving a meal, and for donators.
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I would like to add that I have seen verbal abuse of many people at Malbia on different days and hours, most of them women in their seventies and eighties.
It is completely unacceptable that vulnerable people in need must be subjected to abuse in order to acquire food. I myself am afraid to return, afraid of verbal or physical abuse, and this should never be a reason to go hungry. This situation is shameful and on one should have to endure the same.