Give some feedback about your experiences, questions, or suggestions you have for us

Masbia values any questions, comments, or suggestions you have about your experiences (or future ones) so that we can improve our organization. We want to perform the best we can so that we can continue to feed the hungry. There is always room for improvement and we want to give the best experience as possible for volunteers, those receiving a meal, and for donators.  


Showing 99 reactions

  • Meredith Jones
    commented 2021-10-27 01:16:34 -0400
    Hello,


    I have another article idea for you and hope you’ll consider it for your website!


    Would you be interested in posting an article from me on ways to support your community and family back home?


    Please let me know your thoughts. I think this could be a very useful piece to share with your website visitors. I’ll be sure to link to your site in the article as well.


    Thank you for your time!

    Meredith
  • Angela Jou
    commented 2021-08-04 12:15:32 -0400
    I sign up text for next appointment for pantry n I must have gotten at least 5 available texts but I was unable to to select any of the options..there might b a bugin the system
  • Debbie Bond
    commented 2021-06-13 13:01:15 -0400
    I have not gotten notifications for pantry appointments
  • Shirley Sakkatos
    commented 2021-03-21 01:23:23 -0400
    Need Passover food. Senior lady home bound lives alone unable to get food for a Seder live on Long Island when I cannot find kosher foods

    Is this possible that your organization can assist two senior women?
  • David / Ben / Hana/ Abraham Kohanian
    commented 2021-03-18 11:57:27 -0400
    PLEASE ATTENTION TO WHOM IT MAY CONCERN OR SUPERVISOR OF MASBIA OF QUEENS.

    MY NAME IS DAVID ,MY BROTHER BEN , AND MY PARENTS ARE RECEIVING FOOD FROM MASBIA OF QUEENS LOCATED IN 105-47 64TH ROAD FORREST HILLS NY 11219

    WE ALL WANTED TO APPRECIATE IT YOUR HELP, EFFORT & YOUR SUPPORT. MAY ALMIGHTY GOD BLESS YOU ALL . IN ADVANCE HAPPY PASSOVER . BUT ALSO I HAVE TO SAY THAT WITHOUT OF YOUR KIND & HARD WORKER HELP THIS JOB IS IMPOSSIBLE SPECIALLY NIGHT TIME SHIFT AND I BEEN WHITENESS SO MANY TIMES THAT SOME CRAZY COSTUMERS OR CLIENT WITH BAD ATTITUDE OR NO APPOINTMENT THEY APPROACH TO GET GET FOOD BUT ALWAYS MASBIA PERSONNEL SHOW THEM SMILES & KINDNESS WITH WARM WELCOMEPERSONALLY AND FROM MY FAMILY WE ALL WANTED TO SAY THANK YOU & APPRECIATED SO VERY MUCH SPECIALLY TO MISS VICKY & MISS NATALIE . MR. ARRIEL & SPANISH GUY WHICH UNFORTUNATELY I DON, T KNOW HIS NAME THIS PEOPLES NEEDS TO BE ADMIRED & HONESTLY GET REWARD . AT THE BOTTOM OF MY HEART THANKS TO ALL OF THEM
  • Irene
    commented 2021-02-10 00:48:26 -0500
  • Irene
    commented 2021-02-10 00:43:21 -0500
    My name is Irene I went todayI treated so badly by Natalie she was a horrible person and I don’t like her the way she treated me today like a mad dog I would like to get rid of her in that location in Forest Hills and I hope you respond to me she should be removed from that location for good with me absolutely awfully awfully awfully and I should not be treated like that!!!
  • Lana Max
    commented 2021-01-19 15:55:13 -0500
  • Marleen Ruiz
    commented 2020-12-03 05:35:51 -0500
    Wow 🤩 what a blessing. God bless these volunteers that are out for us so early at this time 4:00am. Feeling so grateful thank you all for all that you do for the public in need 🌟👐🙏🏼🙏🏾❤️💯💪👏😊🌼📖🌙🌇Thank you 😌
  • Gerit Right
    commented 2020-12-02 13:20:34 -0500
    Masbia of Queens, your mission and what you do is great. How its done is terrible! You are claiming that you have a huge network of volunteers and are treating your clients with respect is Bull. The reality is exact opposite, the dude who serves tables is alone, tired and puts only some stuff on the table. The lady who checks reservations with a laptop is rude and acts like a frustrated witch, barking and jumping at the clients and MUST be replaced with a normal person who can talk to clients normally. She threatened to call cops on my mother for no reason. All she does is spiting poison and barking at the clients. With volunteers like that you going to loose all your clients. Her attitude is the one you can get from a frustrated woman who doesn’t have a man in her life, which is her problem and must not be projected at her clients. Bord of directors, please take an action and make sure you allow only positive volunteers to deal with clients. Better one positive than 100 rude ones. There is no place for big mouth nasty attitude individuals at Masbia of Queens.
  • Gerit Right
    commented 2020-12-02 12:46:39 -0500
    Masbia of Queens Forest Hills location staff is rude and intimidating to some clients. A Ilittle Filipina big mouth lady is barking at clients and threatening to call cops on them without any reason. If she doent have a man in her life is her problem and not clients. get a grip Yall, get a grip.
  • M T
    followed this page 2020-11-26 17:08:24 -0500
  • Md Hoque
    commented 2020-11-23 09:02:35 -0500
  • Md Hoque
    commented 2020-11-23 09:02:10 -0500
  • Lena Babayeva
    commented 2020-11-23 00:40:56 -0500
  • maria havruluhen
    commented 2020-11-03 13:35:56 -0500
  • maria havruluhen
    commented 2020-11-03 13:35:12 -0500
  • maria havruluhen
    commented 2020-10-24 13:43:51 -0400
  • maria havruluhen
    commented 2020-10-24 13:41:49 -0400
  • Rakhil Leviyeva
    commented 2020-10-24 11:07:19 -0400
  • Danil Akbashv
    commented 2020-10-08 10:09:33 -0400
    I am Daniel Akbashev
  • Danil Akbashv
    commented 2020-10-08 10:00:31 -0400
    why you do not answer calls on the phone and do not answer on the number 726879 as you are poorly serving people it is not possible to get through to you.
  • David / Ben / Hana/ Abraham Kohanian
    commented 2020-10-07 13:21:59 -0400
    HELLO AND THANK YOU BUT I REALLY DO,NT UNDERSTAND ALWAYS WHY ALL THE TIME I HAVE TO SEND YOU GUYS EMAILS THAT EVERY TIME I WANT TO MAKE A RESERVATION IT KEEPS TELLING ME IS FULL . I KEEP RECEIVING TEXT FORM YOU BUT WHEN I APPLY IT SAY IS FULL . AM SORRY BUT THIS IS AWFUL . UN BELIEVABLE . ITS BEEN OVER ONE MONTHS . IF YOU REALLY WANTS TO HELP PEOPLE PLEASE STOP PLAY GAMES AND LET ME GET IT . PLEASE CONSIDER THIS TO WHOM IT MAY CONCERN.
  • hania
    commented 2020-10-05 20:08:28 -0400
    i join here to volunteer. i would like to help out on thanksgiving and Christmas.
  • Emme Ly
    commented 2020-10-01 17:49:18 -0400
    I would like to know what is the minimum number of people I can include in a group.
  • anita jimenez-sanchez
    commented 2020-09-18 08:13:42 -0400
    I don’t think they like Spanish people! Treat us like dirt!! What do they do with the food that is left at the end of the day??
  • anita jimenez-sanchez
    commented 2020-09-18 08:03:44 -0400
    I can never get a reservation from the app and went one day to ask for help and the person was very nasty!! i walked away with no food …
  • Hanna Barad
    commented 2020-09-14 14:54:08 -0400
    I HAVEN’T RECEIVED OR COULDN’T T GET FOOD FOR 1 MONTH . I KEEP GETTING TEXT MESSAGE FOR RESERVATION BUT EVERY TIME I APPLY KEEP SAYING NO RESERVATION, IS FULL. CAN YOU PLEASE CHECK MY NUMBER AND FIX THE PROBLEM
  • David / Ben / Hana/ Abraham Kohanian
    commented 2020-09-14 11:54:01 -0400
    I HAVEN’T RECEIVED OR COULD EN,T GET FOOD FOR PAST F!!!!! 3 WEEKS . I KEEP GETTING TEXT MESSAGE FOR RESERVATION BUT EVERY TIME I APPLY KEEP SAYING NO F!!!! RESERVATION IS FULL . WHAT KIND OF GAME YOU ARE PLAYING WITH PEOPLE YOU GUYS ARE JEWISH OR NAZI FROM GERMANY . STOP IT ALREADY . JUST STOP PLAY GAME . ALSO PEOPLE WHO SERVE THE MASBIA IN 64TH AVE IN QUEENS THEY ARE SO F!!!!!! NASTY M F . FIX THIS PROBLEM WITH THE NASTY EMPLOY BEFORE SOME FIGHT OR SOMETHING MORE SERIOUS HAPPEN.
  • Mara Newman
    commented 2020-09-09 11:43:15 -0400
    Can I please pick up food