Give some feedback about your experiences, questions, or suggestions you have for us

Masbia values any questions, comments, or suggestions you have about your experiences (or future ones) so that we can improve our organization. We want to perform the best we can so that we can continue to feed the hungry. There is always room for improvement and we want to give the best experience as possible for volunteers, those receiving a meal, and for donators.  


Showing 96 reactions

  • Juliette Baptiste
    commented 2020-08-26 15:01:47 -0400
    I will like to make an appointment on September 1st round 12
  • David / Ben / Hana/ Abraham Kohanian
    commented 2020-08-25 10:30:10 -0400
    I signed up through Plentiful for appointments to receive food from Masbia Queens’ pantry. I had gone 3 times with no problems but, for the past 4 weeks when I receive a message telling me they’re open to accept appointments, I respond IMMEDIATELY and immediately receive the following message: “Schedule is full, please contact MASBIA QNS for more information. REPLY ‘Menu’ for more options”. This has happened about six times so far. So, that’s why I’m contacting you. if you are planing to help people with food what kind of game is this . by the way the person who is in charge in masabi queens 108 street and 64 he is very nasty . i was about to call THE police on him. he needs to be kind not nasty. PLEASE FIX THE PROBLEM
  • Kuo-Chuan Wu
    commented 2020-08-18 11:14:54 -0400
    I signed up. What should I do next? Where do I text Food 726879?
  • David / Ben / Hana/ Abraham Kohanian
    commented 2020-08-17 13:20:10 -0400
    I signed up through Plentiful for appointments to receive food from Masbia Queens’ pantry. I had gone 3 or 4 times with no problems (Thank You for that), but, for the past week and a half, when I receive a message telling me they’re open to accept appointments, I respond IMMEDIATELY and immeditely receive the following message: “Schedule is full, please contact MASBIA QNS for more information. REPLY ‘Menu’ for more options”. This has happened about six times so far. So, that’s why I’m contacting you.
  • Valerie Conner
    commented 2020-08-15 12:36:02 -0400
    I signed up through Plentiful for appointments to receive food from Masbia Queens’ pantry. I had gone 3 or 4 times with no problems (Thank You for that), but, for the past week and a half, when I receive a message telling me they’re open to accept appointments, I respond IMMEDIATELY and immeditely receive the following message: “Schedule is full, please contact MASBIA QNS for more information. REPLY ‘Menu’ for more options”. This has happened about six times so far. So, that’s why I’m contacting you.

    Please advise me what I should do to make my next appointment.

    Again, thank you for the help you’ve already given me and for whatever assistance you may be able to give me now.
  • Melissa Lopez
    commented 2020-08-12 13:15:14 -0400
    Horrible ppl! this guy wearing blue shirt today in forest hills on 64th road made an old lady cry and screamed at her because she did not have a reservation. Some people are not savy tech and the plentiful app is so confusing. You guys have no right to treat people this way when they are in need. Thats just messed up! They asked for papers. You should check your staff there inhumane some of them. Also your giving food out to some ppl who have no reservations and yet you couldn’t give it to to hispanic ladies who were there in line for a while.
  • Wendy D.
    commented 2020-08-09 13:19:55 -0400
    Please note: The Plentiful app is not working. The reservation button is not appearing to place appointment reservations for food pick up. I have sent numerous feedback to the app developer with no response. I have tried three different Android phones and none of them allow reservations, even though I keep getting messages saying that Masbia is now taking reservations.

    Masbia should have a back up reservation platform in this kind of situation.

    Please resolve. Thank you.
  • Kah Yoke Liew
    commented 2020-07-18 16:59:16 -0400
    how can i sign in the digital pantry system or schedule an appointment to get a free package of food?
  • Charlie Montoya
    commented 2020-07-13 10:48:53 -0400
    Greetings, My name is Charlie Montoya, I am a Community Relations Specialist for Fidelis Care Health Insurance. I am reaching out to offer bags for your Food Distribution Campaigns. Along with information to assist those seeking to acquire or renew health insurance coverage.
  • Mayra Soto
    commented 2020-07-09 13:53:20 -0400
  • Mayra Soto
    commented 2020-07-09 13:53:06 -0400
    I need information about your business. Is it first cine first served? What are the days and times?
  • Alex Qui
    followed this page 2020-07-09 13:28:22 -0400
  • Alex Qui
    commented 2020-07-09 13:26:52 -0400
    I saw people pick up food at your joint on Mon and today(Thurs). I tried to make a reservation since Mon but all you said is reservation not available. I live 2 blocks away fr you. I’m a senior citizen, diabetic and hungry, which should be the target population of your so-called non-profit organization. How come every time I try to make a reservation you said it’s not available whil I saw people regularly pick up food fr your place? Can you explain?
  • Batya spierer
    commented 2020-07-07 21:44:35 -0400
    i have many frozen containers of kosher milk. does anyone want them? i live in kgh
  • Amanda White
    commented 2020-06-26 00:02:36 -0400
    I have a large amount of fresh produce needing to be picked up tonight so possibly food bank for homeless are able to use the produce. I don’t know if this is an NZ site but if it is please phone me on 0274876894
  • Galina Sokolovskaya
    commented 2020-06-18 20:13:05 -0400
    Today you distribute box of Manischewitz beet chips. The expiration date is 14 JUN 20.

    HOW DARE ARE YOU TO SERVE EXPIRED FOOD?
  • David Sang
    followed this page 2020-06-03 20:37:23 -0400
  • Michael Levin
    commented 2020-05-17 13:37:54 -0400
    Hi. Cannot make an appointment through your app because it for Android and doesn’t work with IOs. What you suggest me to do?

    Regards, Michael
  • Mohammad Hossain
    commented 2020-05-11 15:30:44 -0400
    Dear sir, Good afternoon

    My name is Mohammad Imran Hossain, and I am the Regional Development Specialist for the Zakat Foundation of America in the New York Area.


    Zakat Foundation’s life’s work has been to channel the spirit of zakat into a global vision forgiving. In our nearly 20 years of empowering lives, we stand as a tried and tested authority on interpreting zakat as a factor for positive change. We are a U.S.-based, 501©(3) Muslim-run a humanitarian organization that serves needy communities at home and abroad.


    Last 2 months we are providing emergency food, PPE, cash assistance who needed. recently I have received an offer from a doner that he allocate 40 thousand pound potato for NYC. I have no storage I need your organization support to preserve and distribute potato form your center. I will discuss this matter through the phone if any person contacts with me.
  • Rashid Raza
    commented 2020-05-11 10:48:14 -0400
    I need food

    I m fasting

    5 pipole in home
  • Kumarie Stephenson
    commented 2020-05-11 08:33:30 -0400
  • shoaib baig baig
    commented 2020-05-03 04:17:24 -0400
  • Irit Mena
    commented 2020-04-21 23:09:02 -0400
    Hi !


    I would like to know how should i register for the pantry (free food program) can you please advice.


    Thank you

    Irit
  • Mohd Abid
    commented 2020-04-18 03:15:17 -0400
  • Eva Coffey
    commented 2020-04-09 14:08:02 -0400
    Have some frozen home made meals suitable for an old person living on their own I live in Knocklyon Dublin 16 any one around to pick it up
  • ana franco
    commented 2020-04-09 12:18:53 -0400
    are you open today?
  • manoj chaudhary
    followed this page 2020-04-07 12:23:52 -0400
  • manoj chaudhary
    commented 2020-04-07 12:23:03 -0400
    need food
  • manoj chaudhary
    commented 2020-04-07 12:23:01 -0400
    need food
  • Rhoda Pitre
    commented 2020-04-05 16:16:26 -0400
    92 year old in need of Passover food